About us

Audley Group at a glance

 

about us

Audley Group at a glance

 

Audley Group was born out of a need for change. Since its launch in 1991, the Group has championed and reinvented the retirement property market; challenging the care home model and introducing as a first of its kind, the concept of luxury retirement villages for the over 55s.

90%

of customers rate Audley Care as good or excellent

99%

of Care customers think Audley Care improves their quality of life

96%

of staff are proud to work for Audley, and it shows in the quality of service that they provide

Retirement villages have brought independent living to the growing older population. Giving customers the opportunity to live in a property they own, these unique villages provide outstanding facilities, with care if or when it is needed.

The UK has lagged behind the global market, especially the US, Australia and New Zealand. It is clear that this market is critically underserved and Audley Group’s vision was, and is, to deliver an exceptional proposition to meet the growing demand from the UK’s older population.

What continually sets Audley apart is proven success. That success is predicated on fulfilling our promise to deliver exceptional customer service within exquisitely designed villages.

None of this would be possible without a deep understanding of our customers. Using extensive consumer research and insight we create aspirational properties with strong design values in desirable locations across the UK.

Our model means we not only build and develop the villages, we also run them. This puts us in control of all aspects of the villages and gives our owners the comfort that our priorities and values are aligned with theirs. Our people are at the core of our operational success, ensuring this alignment.

Audley has attracted equity investment from a wide range of sources, which, when combined with debt funding and recycled sales proceeds has fuelled a dynamic site acquisition programme, and we are positioned to continue our business expansion in the coming years. We now have a portfolio of 19 sites (including pipeline) in total nationwide.

The Group’s two consumer brands serve distinct audiences. Audley Villages is the luxury retirement offer. The villages are often centred around majestic heritage buildings which become the heart of the village, providing a range of exclusive facilities similar to those you might expect in a boutique hotel.

In response to a growing demand, Mayfield Villages was launched to cater to a mid-market demographic. Mayfield villages are fresh, contemporary offerings with the same service and care levels as would be expected from the Audley Group, but in larger sites and at a lower price. These new build villages will typically be found in urban/suburban environments; Watford is the first Mayfield site.

Audley Group Ownership

Audley Group is owned by the Moorfield Audley Real Estate Fund (MAREF), which acquired Audley Court Limited and subsidiaries in 2015 for £159m. Since then, a further £126m has been raised by the fund. MAREF has attracted institutional investors from the US and continental Europe who were drawn to Audley’s vision of creating a best-in-class product, differentiated from its competitors in many ways and not least by its innovative business model, with Audley both developing and operating the villages.

A founding member of ARCO

We champion the retirement sector as a whole, and as such are a founding member of the Associated Retirement Community Operators (ARCO) trade body. The Audley Group CEO is ARCO’s current Chair. Membership of this organisation means we are at the forefront of setting best practice in the retirement village sector, allowing us to act as a united voice when representing the interests of older people in engagement with both the private and public sectors, including government.

Supporting The Care Workers Charity

The Care Workers Charity

Audley Group is a proud sponsor of The Care Workers Charity. This widely recognised charity is dedicated to helping retired, former and current care workers, by providing hardship grants, online information and advice. Audley Group Chief Executive, Nick Sanderson, passionately supports the work of The Care Workers Charity, with care at the heart of what we do for many owners. The dedication of Audley Care teams helps to enrich the lives of many older people living in Audley Villages and also in the local community, ensuring they retain their independence for longer.